Support Services

All of my support services are performed on site in the comfort of your home. If you would prefer it be done elsewhere, let me know and we can work something out.

Tech Advice

Having trouble with using your device to its fullest potential?

At just $19.99 per thirty-minute session, I can work with you to better your understanding of your device.

Software Setup

Do you have some new software that you need help installing?

For just $29.99, I can set up and configure the software on your new device.

Repair

Having software or hardware troubles?

For just $99.99, I can diagnose and repair issues with software on your device.

If your problem is with hardware, I can repair it for just $69.99 plus the cost of replacement parts.

Installation

Do you need a computer upgrade?

For just $64.99 plus hardware costs, I can install a new device or computer part for you. If you don’t have the device or part yet, don’t fret! This service includes advice on which device or part will best suit your needs.

If all you need is a software installation, for just $34.99 plus any cost for the software, I can install it for you. This service includes advice on which software will best suit your needs.

If you need help with upgrading your operating system or installing a new one, I can help for just $44.99 plus any cost for the operating system.

Construction

Want a brand new and unique computer?

For just $69.99 plus the cost of parts and software, I can build a brand new computer from scratch for you or a loved one. This service includes advice on which parts to use in the computer.

Backup

Do you want a backup solution so you can make sure your files are safe?

For just $24.99 plus the cost of hardware, I can evaluate your backup needs, recommend the best solution, install it, and set it up for you.

Data Recovery

Has an important file gone missing? Has your computer stopped booting? Data recovery may be the best option to salvage your files before it’s too late.1

Basic data recovery starts at $174.99 and has a $9.99 per hour rate for time to transfer files. This service is performed on the computer itself without needing to remove hardware and is intended for instances where the computer’s software has become inoperable.

Advanced data recovery starts at $399.99 and has a $14.00 per hour rate for time to transfer files. This service involves physically removing the computer’s drive or running an alternative operating system on the computer and is intended for files that have been deleted accidentally or by malware.

Malware Removal

Has something malicious taken root on your computer?

For just $149.99, I can remove malware from your device and make sure it’s clean and back to normal.3


1. Data recovery is not guaranteed. I cannot recover encrypted files or files from encrypted drives. It is not possible to perform the advanced data recovery service on solid state media. I cannot recover files from a physically inoperable, damaged, or destroyed drive.
2. Data preservation is not guaranteed with malware removal. If I am not able to disinfect a file, it may be necessary to delete the file to disinfect the computer.